Payment
Welcome to the 'Payment' page at Ponno Samoggri, where simplicity meets security in every transaction. Learn more about our hassle-free payment process and how we prioritize your convenience while ensuring a seamless shopping experience.
"Value your customers. Make your product worth their time, their money, and most importantly, worth their trust." - Seth Godin
- Q: What payment methods do you accept? A: At Ponno Samoggri, we currently offer the convenience of Cash on Delivery (COD) as our primary payment method. We believe in providing a hassle-free experience for our customers.
- Q: Can I pay using my DBBL Nexus card? A: As of now, we exclusively offer Cash on Delivery to ensure a seamless and straightforward transaction process. We appreciate your understanding as we focus on providing the most convenient payment option.
- Q: How can I avail Cash on Delivery (COD)? A: Availing Cash on Delivery is simple! Just proceed to the checkout, select Cash on Delivery as your preferred payment method, and our delivery agent will collect the payment when delivering your order to your doorstep.
- Q: I encountered issues while making the payment during the order placement. What should I do? A: If you face any difficulties during the payment process, don't worry! Simply complete the order without making the payment, and our team will guide you through the payment process when our delivery agent arrives with your order.
- Q: Why did your agent call me and ask for advance payment? A: We apologize for any confusion. At Ponno Samoggri, we do not require any advance payment. If you encounter such a situation, kindly inform our customer support team immediately, and we will address the issue promptly.
- Q: Can I make the payment using the 'Nagad' wallet? A: Currently, we only accept Cash on Delivery as our payment method. We are continuously exploring additional payment options to enhance your shopping experience in the future.
- Q: Is Cash on Delivery available for orders outside Dhaka? A: Absolutely! We offer Cash on Delivery services not only in Dhaka but also for orders placed outside the city. Enjoy the flexibility of paying when you receive your order, no matter where you are.